Privacy Policy
Last updated: October 2025
At NewRock Wireless, we respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase…
Effective Date: October 29, 2025
This Privacy Policy explains how New Rock Wireless collects, uses, and protects your personal information when you visit our website, newrockwireless.com, make a purchase in-store, or otherwise interact with us. Your privacy is important to us, and we are committed to being transparent about our data practices.
1. Information We Collect
We collect personal information that you provide to us directly, as well as information that is automatically collected when you use our services.
A. Information you provide to us directly:
Contact Information: Name, email address, phone number, and postal address.
Payment and Financial Information: Credit card details and other payment information when you make a purchase.
Account Information: Usernames, passwords, and other registration details for your account.
Service-Related Information: Details required to activate or manage your wireless service, which may include your previous carrier information, phone number, and device details.
Support and Feedback: Information you provide when you contact customer service or participate in surveys.
B. Information we collect automatically:
Device and Usage Information: When you visit our website, we may collect information about your device, IP address, and browsing activity (such as pages viewed, links clicked, and time spent on our site).
Location Information: With your consent, we may collect location information from your wireless device.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. A "cookie" is a small text file stored on your device that helps us recognize you and remember your preferences.
2. How We Use Your Information
We use the information we collect for the following business and commercial purposes:
To provide and manage services: To process your orders, activate wireless service, and provide customer support.
To personalize your experience: To tailor promotions, recommend products, and customize your experience on our website.
For marketing and communication: To send you updates, promotions, and information about products or services we think you might be interested in, in accordance with your communication preferences.
To improve our services: To analyze usage trends, diagnose technical problems, and improve the functionality of our website and services.
For security and fraud prevention: To protect against and prevent fraudulent, unauthorized, or illegal activity.
For legal and regulatory compliance: To comply with legal obligations and respond to lawful requests from government or law enforcement authorities.
3. How We Share Your Information
We may share your information with the following parties:
Service Providers: We may share information with third-party service providers who assist us with payment processing, website hosting, marketing, and data analysis. These partners are required to protect your information and may only use it for the purposes for which we disclose it to them.
Wireless Network Partners: As a wireless retailer, we share your information with our wireless network partners to activate and manage your wireless service.
Affiliates and Business Partners: We may share information with our affiliates and business partners for marketing and promotional purposes, in accordance with your preferences.
Corporate Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Disclosures: We may disclose your information if required by law or in response to a valid legal process, such as a subpoena or court order.
4. Your Choices and Rights
Depending on your location, you may have certain rights regarding your personal information.
Opt-out of marketing communications: You can opt-out of receiving marketing emails or other promotional communications by following the unsubscribe instructions in the emails we send you or by contacting us directly.
Manage cookie preferences: You can adjust your browser settings to refuse or disable cookies.
Access, correct, or delete your data: You may have the right to access the personal information we hold about you and request that we correct or delete it. For more details, please contact us.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page with a new "Effective Date," so please review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
New Rock Wireless
Email: 50stateswireless@gmail.com